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Case Study 2: Design Process

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Question

You have recently started your own software design company. You discover that your local DMV is looking to build a system that will allow receptionists to check customers in quickly. They would like for the system to allow customers to self-check-in during busy times, but have receptionists check customers in the rest of the time. Your company puts a bid in for the project and wins.;Read the article located at http://www.bcs.org/upload/pdf/ewic_hc07_lppaper18.pdf.;Write a four to five (4-5) page paper in which you;Suggest the prototyping technique you would use for this system and support your rationale.;Create a management plan containing eight to ten (8-10) stages for proper design of such a system.;Explain each stage of the management plan and justify your rationale.;Estimate the length of time it will take to complete each stage of the management plan.;Compare and contrast the self-check-in interface with the interface a receptionist would use.;Use Microsoft Visio or an open source alternative, Dia, to create a total of two (2) graphical representations of your proposed interfaces, one (1) for the self-check-in and one (1) for the receptionist. Note: The graphically depicted solution is not included in the required page length.;Use at least three (3) quality resources in this assignment. Note: Wikipedia and similar Websites do not qualify as quality resources.

 

Paper#68825 | Written in 18-Jul-2015

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